Negotiation Skills

Let us never negotiate out of fear, but let us never fear to negotiate. JFK

Objectives: The aim of this programme is to help employees at all levels to acquire the skills and techniques required to improve their confidence and ability in the art of Negotiation in the workplace.

Accreditation: FLI Group Certificate of Attendance.

Skills covered are:

Preparing for a Negotiation
Defining Negotiation
The Principle of Exchange
Identifying objectives
Preparing yourself
Assessing the other party
Choosing a strategy
Using an agenda
Creating the correct atmosphere
Conducting a Negotiation
Judging the mood
Making a proposal
Responding to a proposal
Responding to ploys
Understanding body language
Establishing positions
Strengthening your position
 
Closing a Negotiation
Trading positions
Choosing how to close
Moving to close
Handling difficulties
Implementing decisions

 

Delivery: Two-Day Class Room Based Instruction

Enquiries: Contact us or phone 021 4350700

 

To check the Programme Waiting List, please click here.

Block A, Heritage Business Park, Blackrock, Cork, Ireland
Telephone: + 353 (0)21 - 4350700, Fax: + 353 (0)21 - 4350740, E-mail: Contact us

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