Arm yourself with knowledge that will enable you to introduce, or propose, positive action that will not only safeguard the company against potential Employment Tribunal claims but should also positively impact on your business image.
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Benefits:
- Compliance with the law reduces litigation and the likelihood of costly tribunals
- Increased productivity and staff retention
- Improves creativity and innovation in meeting the needs of your customers/clients.
- Demonstrates being a listening, caring company, impacting on the values, attitudes & behaviour of staff
- Shows fairness, respect and trust - reducing conflict internally and externally
- Knowing how to respond positively where there are cross-cultural needs
- Better equipped to meet the demands of a diverse customer/client base
Objectives: The overall objective of this course is to raise awareness of equality & diversity issues among participants and to ensure they understand the legal implications of equality legislation and the principles of diversity.
Accreditation: FLI Group Certificate of Attendance
Programme Content:
Equality Legislation
• Background and the Development of Equality and Diversity.
• Employment Equality Legislation and Definitions
• Equal Status Legislation and Customer Service.
• Direct & Indirect Discrimination.
Managing Diversity
• Understanding Diversity.
• Managing Diversity as a HRM Strategy.
• Business Case for Diversity Management
Bullying & Harassment
• Workplace Harassment & Sexual Harassment.
• Workplace Bullying – Examples, Causes & Effects.
• Guidelines for dealing with complaints.
• Roles and Responsibilities.
Delivery: Half-Day Class Room Based Instruction
Start Date: 26th January 2009
Registration: Fill out the registration form below and return to us along with full payment.
Registration Form
Fees: €165
Enquiries: Contact us or phone 021 4350700