Do you find that your contributions at meetings/discussions are ignored?
Do you feel frustrated when you cannot get your point of view across?
How could you enhance your personal effectiveness in the workplace or in your personal life?
View Brochure
Benefits:
- Improve your confidence to handle new situations
- Feel better about yourself
- Get your needs met in healthy ways
- Improve your relationships
- Analyse the styles of behaviour and know how to respond to them
- Appreciate the benefits of assertiveness
- Say no without feeling guilty
- Face the behaviour of others - know how to prepare, what to do and say
- Handle put-downs and a domineering personality
- Use appropriate verbal and non-verbal behaviour in different situations
Objectives: The aim of this programme is to help employees at all levels to acquire the skills and techniques required to deal with people more effectively, and to be assertive without being aggressive.
Accreditation: FLI Group Certificate of Attendance
Programme Content:
» Communication and Behaviour
Defining and identifying verbal and non-verbal aspects of Submissive Aggressive and
Assertive behaviour
» Advantages of assertive behaviour
» Building confidence
Moving outside our comfort zones
Positive affirmations
» Using assertive behaviour to manage aggressive behaviour
» Managing typical difficult personality traits & behaviours assertively
» Giving feedback assertively
Delivery: One-Day Class Room Based Instruction
Start Date: 3rd February 2009
Registration: Fill out the registration form below and return to us along with a deposit of €250 to hold your place.
Registration Form
Fees: €465
Enquiries: Contact us or phone 021 4350700