The ability to interact effectively with other people is an essential skill both inside and outside the workplace.
Objectives: The aim of this programme is employees at all levels to improve their Interpersonal skills in order to improve overall performance in the workplace.
Accreditation: FLI Group Certificate of Attendance.
Programme Content: The interpersonal process
Relating to others
Transactional Analysis
Communications and feedback
Negotiation skills
Handling conflict
Win – Win situations
Delivery: Two-Day Class Room Based Instruction
Enquiries: Contact us or phone 021 4350700